Returns & Refunds Policy
At Misto, we strive for the highest quality in every bite; however, if your order arrives damaged or incorrect, we offer a hassle-free return or replacement within 7 days of delivery. Due to the perishable nature of our products, we cannot accept returns for items that have been opened or consumed.
Contact Support
Email our customer service team within 24 hours of receiving your order with your order number and photos of the items in question.
Approval Process
Our quality assurance team will review your request and provide a return authorization or immediate refund approval within 2 business days.
Secure Packaging
If a return is required, place the unopened items in their original packaging to ensure they are protected during transit.
Receive Refund
Once your return is processed, a credit will be applied to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing